Your Safety, Our Priority

We've implemented comprehensive safety features to ensure every ride and delivery is secure and trustworthy.

Safety Features

Verified Drivers

All drivers undergo thorough background checks, identity verification, and regular safety training.

Emergency Button

One-tap emergency button to instantly contact police, safety team, and your emergency contacts.

24/7 Safety Support

Round-the-clock safety team ready to assist you anytime you need help.

Live Ride Tracking

Share your live location with trusted contacts throughout your ride.

Driver Ratings & Reviews

See detailed driver ratings and reviews from other passengers before booking.

Ride Insurance

Every ride comes with basic accident insurance for passenger protection.

Driver Verification Process

1

Identity Verification

Government ID, address proof, and phone verification

2

Background Check

Comprehensive criminal background check and driving record review

3

Vehicle Inspection

Vehicle registration, insurance, and technical fitness verification

4

Training & Onboarding

Safety training, customer service guidelines, and app training

5

Regular Reviews

Ongoing monitoring with monthly safety audits and ratings reviews

Passenger Safety Tips

Share Your Trip

Always share your live location with a trusted friend or family member

Verify Your Driver

Check driver name, photo, and vehicle details before getting in

Sit in Back Seat

For maximum safety, sit in the back seat during your ride

Trust Your Instinct

If something feels wrong, cancel the ride and request another

Keep Valuables Safe

Keep your phone, wallet, and bags secure and in sight

Rate & Review

Help others by rating drivers and reporting any concerns immediately

Delivery Safety & Insurance

Protection Coverage

  • Package Loss Insurance
    Up to ₹10,000 per delivery
  • Damage Coverage
    Accidental damage protection
  • Photo Proof
    Photo verification at pickup and delivery
  • Real-time Tracking
    Live GPS tracking of your package

Best Practices

  • Proper Packaging
    Use secure, protective packaging
  • Detailed Description
    Clearly describe package contents
  • Recipient Confirmation
    Confirm recipient details before delivery
  • Claim Process
    Easy claims within 24 hours of issue

Incident Response Protocol

If You Experience Any Safety Issue:

1
Tap Emergency Button

Use in-app emergency button to contact authorities

2
Call Our Safety Team

Call 1-800-ANYAYATRI (24/7 support)

3
Report the Incident

Document details and file official report in app

4
Investigation & Action

Our team investigates and takes necessary action

Your Safety is Our Commitment

Trust Anyayatri with your rides and deliveries. We've implemented industry-leading safety measures.

Book a Safe Ride